Your Privacy Matters to Us
This Privacy Policy explains how Deitana Cleaning Services collects, uses, and protects your personal information when you visit our website or contact us. We are committed to keeping your data safe and never sharing it with third parties for marketing purposes.
1. Information We Collect
When you contact us through our website, request an estimate, or communicate with us directly, we may collect the following personal information:
- First and last name
- Email address
- Phone number
- Service address
We only collect information that you voluntarily provide to us.
2. How We Use Your Information
The information we collect is used strictly to:
- Respond to your inquiry and provide a cleaning estimate
- Communicate with you about scheduling, pricing, and services
- Follow up on requests or questions you send us
- Send text message updates related to your service
We do not sell, rent, or share your personal information with any third party for marketing purposes.
3. Text Message Communication
By providing your phone number and contacting us, you consent to receive text messages from Deitana Cleaning Services related to your inquiry or service. These messages are sent from a personal business phone number, not an automated messaging platform. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP or contacting us directly.
4. Cookies & Tracking
Our website does not currently use cookies, analytics tools, or third party tracking technologies. If this changes in the future, this policy will be updated to reflect it.
5. Third Party Services
We do not share your personal information with any third party companies at this time. If we ever work with a trusted partner such as a payment processor or scheduling platform, we will update this policy and only share the information necessary to complete that service.
6. Data Retention
We retain your personal information only as long as necessary to respond to your inquiry, provide services, and maintain business records. If you would like your information removed, you can contact us at any time and we will delete it.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request that we correct or update your information
- Request that we delete your personal information
- Opt out of text message communication at any time
To exercise any of these rights, contact us using the information below.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Business Name: Deitana Cleaning Services
- Email: deitanacleaning@gmail.com
- Phone: (475) 307-0138
- Website: deitanacleaningservices.com